Support for SDL Products

Are you having difficulty installing, licensing or using your SDL software product? To find support and assistance with SDL products visit the following pages:

For help with SDL Trados products visit the SDL Trados support page
For assistance with Enterprise-level products visit the Enterprise support page
For support with the SDL Tridion CMS visit the SDL Tridion support page
Click here for help with SDL CCM products

Support for SDL Trados

Visit the SDL Trados support page to view all support information for SDL Trados products.

Quick links:
Log a support case
Licensing and installation help
PSMA Support Services
SDL Knowledge Base
Suggest new functionality

Products covered include:
SDL Trados Studio 2009 SP1
SDL Trados 2007
SDL Passolo 2009
SDL MultiTerm
SDL TeamWorks 2008
SDL Trados Synergy
SDL Trados Server
SDL MultiTerm Server

Support for enterprise-level products

Visit the enterprise-level product support page to find support for enterprise products.

Quick links:
Log a support case
SDL Knowledge Base
Suggest new functionality

Products covered include:
SDL Translation Management System
SDL WorldServer
SDL Automated Translation Solutions
SDL Knowledge-based Translation System
SDL Global Authoring Management System
SDL GXT
SDL TeamWorks 2008
SDL MultiTerm

Support for SDL Tridion

Visit the SDL Tridion support page to view support information regarding the SDL Tridion Content Management System.

Quick links:
Log a support case
SDL Tridion Support plans
SDL Tridion User Groups
Suggest new functionality

Products covered include:
SDL Tridion 2009
SDL Tridion R5
Outbound Email
Audience Manager
WebForms
SiteEdit
Archive Manager
.. and other SDL Tridion products